Terms & Conditions

Terms & Conditions

Making A Purchase at www.akcshop.co.uk couldn’t be easier to do!
Have a look around in the shop, and add any PRE ORDER or SPECIAL OFFER items that you wish to buy into your basket.
Once you’ve made your selection(s), click on ‘Checkout’ here you will be asked for a few details that we need to be able to complete your order

Please note: – On our website, we use a selection of stock images supplied to us from the trade which may not be the most up to date representation of the actual product. We guarantee that the product will be as described and the latest version unless stated otherwise, however, the image may vary to the actual product supplied. If in any doubt, please contact us to ensure that the supplied product will meet your requirements.

Shipping And Handling

For UK orders, shipping will be charged at a flat rate of £5 for all orders up to £50. Orders over £50 in value will be shipped post free.


Delivery Schedule

All PRE ORDER items will be shipped out within 5 working days of them arriving at the shop.
All SPECIAL OFFER items will be shipped out within 5 working days of placing your order.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. All goods will need to be signed for.

Returns

All items must be returned within 7 days, they must be insured to the value of the item and must be signed for by us at our end to prove postage.
Please keep proof of postage.

Please make sure you have put your details inside the package so we can cross-reference them to the items being returned.
You will be either refunded within 28 days of return or have a new item sent out, whichever you choose.
We will not refund your return postage cost. Please either email or call the shop to discuss and arrange a return.

Tax Charges

For orders made from the UK 20{a442f359c07208201aa314f8e95325b9cc60b5809ab099602d20ea5143a1728a} VAT is added.

Guarantee

All products supplied by us, where applicable are covered by a minimum of 12 months guarantee. Certain suppliers extend their guarantees beyond this 12-month period however this usually requires product registration and you the customer should ensure that you read and complete all necessary guarantee cards to ensure you are covered fully.

Contacting Us

If you need to contact us, please email us using our email address [email protected]
Alternatively please call the shop on 01304 380691

OUR ADDRESS

Cottington Lakes Fishery
Sandwich Road
Sholden
Deal, Kent
CT14 0AR

01304 380691
[email protected]

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Terms & Conditions